The Team: We are a people company.
Inside Sales Force & Repair Department
With just one visit to our large showroom, you will feel confident that you have found the right partner. Our experienced, bilingual sales staff can help you with all your chemical and equipment questions. We can advise you on effective carpet and floor cleaning, restoration jobs and proper kitchen and restroom maintenance. Our helpful and approachable staff always strives to find the right solutions for your needs.
As an authorized warranty dealer, we strive to repair and service your equipment to get you up and running quickly. We have expert service technicians who repair vacuums, extractors, scrubbers, flood and fire restoration equipment.
Outside Sales Force
Customer Service & Accounting Staff
We treat every customer like family and know how important it is to talk to a live person in our office. A friendly customer service rep will always answer the phone during business hours to assist you with any question or direct you to an in-house expert. Few companies can say that they know most of their customers by name but this close relationship has allowed us to assist our customers far better than large chain stores. Our customer service staff can assist you with your in-house account, place orders, answer any questions from pricing, payments and any special instructions for your facility. Our staff is here to help in any way.
Once you become a McCalla customer, you can rely on our drivers to keep things rolling. They are highly trained professionals who know that a timely delivery of products and equipment is a daily reflection on the commitment to the service we provide at every level. You can be sure that customer service is always in the driver’s seat at McCalla.
Thinking inside and outside of the box. Few things are more frustrating than not being able to get what you need, when you need it because it is out of stock. We keep a large in-store inventory of our main products so that you can either call or stop in and pick up the supplies you need to get your jobs done right away. Our warehouse staff takes pride in their organization and efficiency to ensure that our customers get the products they need. Fast and easy.